Engaging with internal and external stakeholders is a core element of the way we do business, directly linked to our values and key priorities for sustainable growth. Assessing material issues for our significant operations and their stakeholders is a key part of enabling continuous improvement of our strategy and management systems.
Stakeholder Engagement process
We identify stakeholders according to the international AA1000 Stakeholder Engagement Standard (SES) and use its three main principles of inclusivity, materiality and responsiveness to guide the process at Group and local levels. We use feedback from organized meetings, forums and workshops involving internal and external stakeholders to develop action plans and collaborative initiatives that enhance our enduring commitment to sustainability. This helps us to improve our know-how and expertise and it raises awareness on key issues, such as health and safety, energy and climate change.